The launch of a new product range that stays true to Multicare Medical’s trusted full-service values is now supporting safer independent living at home.

As a specialist provider of patient handling and care equipment since 1988, we are proud to have officially launched a brand-new range of British-made stairlifts, marking a significant step into the consumer home access market.

Best known for our work in hospitals, care homes, education, and domestic care settings, as well as public Changing Places toilets, we are now bringing the same full-service expert approach direct to more independent domestic customers. The launch is part of our ongoing mission to improve safety, dignity, and independence for people with disabilities and mobility challenges, in addition to complex care environments, to support everyday life at home.

Partnering with Platinum Stairlifts to supply and install their range of UK-designed and manufactured stairlifts, each installation is delivered in-house by our own engineers, with no subcontractors involved to ensure complete quality control and continuity of care throughout the process.

“We’ve always taken pride in being a company that genuinely cares. Not just about the product, but about the people,” said Samuel Wheatcroft, Multicare Medical CEO.

“The launch of our stairlift range is a natural progression, giving families a reliable, expert-led alternative in a space that’s often sadly dominated by hard sales, making money, and limited service. We’re also proud to back up our offering with a promise that we will deliver above and beyond any other stairlift provider.”

The new range of stairlifts

The new range includes stairlifts for straight, curved, and even more complex staircases, with easy-to-use controls, a smooth and quiet ride, and compact designs that fold away neatly when not in use, making everyday life at home safer and easier.

This is also the only range of stairlifts on the market to offer a first-step-start for simple installation and reduced cost, as well as forward-facing travel to improve comfort and safety. There’s even an option to monitor stairlift use and send alerts to loved ones of any potential issues, such as faults, warnings, or if the lift

hasn’t been used for a while. This means everyone can have peace of mind, knowing everything is working as it should.

The Ergo Straight Stairlift
If your staircase runs in a straight line without any curves or corners, the Ergo Straight is the perfect match. It’s ideal for both indoor and outdoor use, offering a quick, no-fuss installation and effortless daily use.

The Ergo Curve Stairlift
If your staircase includes corners, landings, or changes in direction, the Ergo Curve stairlift is designed just for you. It features a dual-rail system for maximum stability and is individually measured and hand-built to ensure a perfect fit.

The Ergo Ultimate Stairlift
The Ergo Ultimate is our flagship stairlift model and perfect for more complex staircases or users who want maximum comfort, adaptability, and innovative features. From narrow, steep stairs to tight hallways, this stairlift is built to solve real-world challenges with ease.

Our customer commitment

This brand new launch is underpinned by our bold ‘Extra Step Promise’, which is a clear customer commitment that they will get the right stairlift, at a fair price, and explains what happens if these expectations aren’t met. The promise reflects our belief in doing more than just selling equipment and truly enabling safe access to familiar spaces.

To find out more about the new range of stairlifts, get an instant quote, or to book a free home assessment, take a look at our dedicated stairlifts page, or get in touch with our expert team today.

Call: 0800 298 6000
Email: sales@multicaremedical.co.uk
Click to submit an enquiry

Multicare Medical: ‘Helping you to deliver better healthcare’ since 1988